Occupier Services

Our Occupier Services team offers a range of flexible solutions for both occupiers and landlords, allowing occupiers to focus on their core business, while managing workplaces in a way that enables landlords to offer all-inclusive leasing options.

A WHOLE-BUILDING APPROACH

We enhance the quality of the workplace experience by directly managing facilities services within occupied spaces, while integrating with the wider building’s operations. This holistic approach optimises key aspects such as:

Efficiency in Facilities Management (FM) operations – Streamlined service delivery and cost savings.
Enhanced customer experience – Consistency and high service standards throughout the building.
Stronger ESG alignment – Improved collaboration between occupiers and landlords to achieve environmental and sustainability goals.

We manage more than 500,000 sq. ft of corporate occupier space, covering FM services such as:

mechanical & electrical (M&E),
security,
cleaning,
repairs & maintenance.

With a central service desk and localised support, we promise rapid response times and exceptional service performance.

To explore how our Occupier Services can support your business, contact Rob Davis or Caroline Moore.

KEY BENEFITS FOR OCCUPIERS

Our tailored solutions deliver:

Economies of scale – Access to shared FM teams that maintain the entire building, reducing costs.
Personalised solutions – Bespoke service packages aligned to occupiers’ unique needs.
Lower administrative overheads – Outsourced service management reduces internal workload.
Consistently high service quality – Integrated workplace services managed by FM specialists ensures high standards of delivery and responsiveness.

Find out more

KEY BENEFITS FOR LANDLORDS

By offering a comprehensive workplace FM solution, landlords benefit from:

Stronger leasing proposition – Added-value services help attract and retain occupiers.
Consistent customer experience – Seamless service delivery across both occupied spaces and common areas.
Maintaining high standards – Ensures compliance with health & safety, security, and maintenance best practices.
Enhanced ESG performance – Enables whole-building sustainability initiatives, increasing overall ESG impact.

Find out more

cafe - Croxley Park, property by Workman LLP

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Workman has shown a determined commitment to take on Hermes’ ambitious sustainability requirements and implement them across the complex and diverse portfolio they manage on our behalf.

Tatiana Bosteels, Head of RPI, Hermes